Investor's corner

This section is intended to improve the financial literacy and knowledge of the users of this site to ensure that the necessary financial decisions can be taken using optimal and efficient tools.

 

With the information that follows, investors can improve their understanding of financial products and develop their skills and confidence to become more aware of financial risks and opportunities, make decisions based on information, know where to turn for help and take any effective action to improve their financial well-being.

 

Financial regulation is essential to protect investors and must be complemented by adequate financial education.

Customer Protection

Customer Service Department

Customer Service Department

The GVC Gaesco Group Customer Service Department has been created to safeguard the rights and interests of customers, knowing and addressing their complaints and claims ...







Customer Lawyer

Customer Lawyer

There is an additional figure for settling claims in the GVC Gaesco Group, which is the 'Servicio de Defensor del Cliente de Bolsas y Mercados ...







National Stock Market Commission and Bank of Spain Claims Service

National Stock Market Commission and Bank of Spain Claims Service

First you must go to Customer Service and the GVC Gaesco Group Customer Ombudsman. If you do not agree with the answer, or if two months...







Guarantee Fund

Guarantee Fund

The purpose of the GENERAL INVESTMENT GUARANTEE FUND (FOGAIN) is to offer customers of securities firms, brokers and portfolio management companies ...